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William Burke & Michael Ltd Overall rating: ★★★★★ 5 based on 36 reviews
5 1

★★★★★
5 5 1
Our washing machine in the UK broke down whilst we were in on holiday. One call from Spain to Nigel and we were all sorted. A new washing machine was recommended, delivered and installed all within 2 days. Fantastic service from a very competitive and competent local supplier. Well done guys - much appreciated.

★★★★★
5 5 1
The best customer service I have had for a very long time - Nigel has gone over and above to resolve a problem I hade getting rid of my old very big American fridge - just had a dish washer fitted - fantastic service again. I will never go online again !

★★★★★
5 5 1
We recently bought both our upstairs bedroom carpets from here. The staff was very friendly and helpful as soon as we arrived and we picked a carpet within 10 minutes with their help. The service was very fast and they had ordered and fitted our carpets within a week. The carpets look really good and were fitted perfectly, thank you so much for all your help.

★★★★★
5 5 1
Recently brought a Fridge freezer, outstanding friendly and reliable service will use them again in future for other household items.. would not go back to these big name providers ever again as they don't compare to William Burke.

★★★★★
5 5 1
Wonderful friendly family business, We use them on a regular basis for washing machines fridges and many other items . They have a great selection in stock and delivery service is fast and professional... Great service all round!

★★★★★
5 5 1
I've used William Burke and Michael many times for carpets and household appliances. Their prices are competitive and their level of service is absolutely brilliant, giving me every reason to support a local shop rather than a large chain. I've just had carpets and lino fitted. The quality is excellent and everything was done with the minimum of fuss.

★★★★★
5 5 1
This is a great local family business. Whilst on holiday in Spain in July 2017, we had a washing machine breakdown at home in the UK. I called the store from Spain,Nigel then proceeded to source a new machine (according to my requirements), install it and remove my old one all within days. A Fantastic trustworthy service and I can't thank them enough for their effort to make this happen. If you want great service with competitive pricing coupled with that personal touch, Willam Burke & Michael ltd are 1st choice.

★★★★★
5 5 1
I like supporting local business and having seen the great reviews went into discuss carpet fitting throughout the upstairs of our house and on the stairs. Nigel was so friendly and helpful; we didn't know which carpet to get and his guidance was invaluable. The guys who came to fit the carpet were professional and helpful too and we're really pleased with the result. All round great service and we can't recommend highly enough.

★★★★★
5 5 1
Such lovely people and fantastic customer service. Really helpful as we didn't know what carpet to get and didn't make us feel pressured into buying which we appreciated. Carpet fitters were great, very professional and the floor looks fantastic. Thank you.

★★★★★
5 5 1
This has to be the most friendly and helpful furniture/carpet shop around, their knowledge of the products is vast and they never fail to impress and will go that extra mile to assist you in your choices. Would recommend this shop to everyone looking to furnish their home.

★★★★★
5 5 1
I had carpets installed in my bedroom, stairs and landing this weekend and I couldn’t be happier. Nigel came to see me on a couple of occasions to discuss my requirements and budget and was very helpful in my decision making regarding what would work best for me and my house. I had shopped around for a number of different quotes but none of them could beat Nigel’s and having met him I was totally confident that his team would do a good job. I am thrilled with the carpets and it was the right decision to go with Nigel and his team. Don’t waste your time going to other stores!

★★★★★
5 5 1
I had my hallway and stairs carpeted and received fantastic service and friendly advice.

★★★★★
5 5 1
Excellent / Brilliant service from all at the shop. Nigel helped with my choice of carpet and it was fitted on the day I wanted by two lovely guys. I will use them all the time from now on.

★★★★★
5 5 1
Friendly family business with great service and competitive prices. Would recommend to anyone

★★★★★
5 5 1
Delighted with the carpet, fitting and customer service. We were particulatly impressed with the speed of the order and it was only 5 working days from order to fitting. Thank you!

★★★★★
5 5 1
Excellent service from Nigel who has provided all our carpet. Brilliant service, they worked really hard to meet our tight deadlines and the prices are competitive with others who don't give the same 'old fashioned customer service. Highly recommended

★★★★★
5 5 1
Have know the shop for many years, I realise how important personal service and attention is to the customer. You get both of these when you shop at wbm. They are able to provide a quality of care that many retail outlets strife to achieve. Keep it up and Thank You

★★★★★
5 5 1
We recently had a bedroom carpet fitted and are really pleased with the end result. Nigel was friendly, helpful and efficient and didn't try to sell us items we didn't need. Fantastic service at a good price from a local firm - couldn't be better.

★★★★★
5 5 1
The service from start to finish was excellent and I am delighted with our new kitchen flooring. I will definitely be using them again! Thank you.

★★★★★
5 5 1
Fantastic service, friendly people and good prices. What a breathe of fresh air WBM are, in the world of British retailers.

★★★★★
5 5 1
This is the first time that I have used William Burke and Michael Ltd. I have just had a new sitting room carpet fitted which was badly needed after 30 years! I found tremendous choice and lovely personal service which I really appreciated. The carpet fitters did a lovely job and were very polite and tidy. The carpet looks great and is a marked improvement on its predecessor! Well worth a visit and it`s great to use local businesses. I shall be back with more orders - thank you for a great service.

★★★★★
5 5 1
Having chosen and ordered a carpet, between them Nigel and Nigel arranged for it to be delivered and fitted within a very short time. Excellent service from a very friendly local shop and competivly priced. Highly recommended and worth a visit. Thank you.

★★★★★
5 5 1
Recently had some vinyl laid. Excellent job, friendly, helpful good price and local. What more could you ask for.

★★★★★
5 5 1
Really exceptional service, going above and beyond what needed to be done. Washing machine working brilliantly and my kitchen was left sparkling! Thank you so much!

★★★★★
5 5 1
We recently purchased and had carpet fitted through two floors of our home. We are delighted with the result and found Nigel and the carpet fitters to be very helpful and efficient. We are pleased to highly recommend this local Bromley shop.

★★★★★
5 5 1
Fantastic service at a decent price from a local firm. Beats the big boys hands down. Wouldn't go anywhere else now.

★★★★★
5 5 1
William Burke's service is second to none The staff are very friendly and helpful

★★★★★
5 5 1
We've been using William Burke & Michael for 20 years now and wouldn't go anywhere else. They're a fabulous family run business who combine a friendly and personal approach with the highest professional standards. From the sales staff to the delivery men and fitters, they provide an unbeatable level of service.

★★★★★
5 5 1
Been using this shop for 30 years always been reliable and good service matched by competitive prices. The two nigels make a good double act a bit like hinge and bracket.

★★★★★
5 5 1
Just had new carpet fitted to our stairs, landing and main bathroom. We received top-quality service right from the start to the finish and they have done an amazing job. I would thoroughly recommend Willam Burke & Michael Ltd as you get that really thorough personal service that is sadly lacking from many retailers these days. I will definately be using them for our next project !

★★★★★
5 5 1
Burke's service is brilliant. I highly recommend going to them first before you try others. Super fast delivery and very helpful. Totally trustworthy. I've had cookers, fridges and carpets.

★★★★★
5 5 1
We ordered some bedroom carpet and furniture and received fantastic service. I would highly recommend this local furniture business for all your household needs.

★★★★★
5 5 1
Give them a try,fantastic friendly service with a smile.

★★★★★
5 5 1
We are very happy to recommend William Burke & Michael. We have just had two rooms, our hall and stairs carpets replaced by them. The service we received was excellent. The fitters were very skillful and friendly and courteous.

★★★★★
5 5 1
Great local store, wide range of just about everything we could need for our home - we have been coming here for years and do not intend to stop anytime soon.

★★★★★
5 5 1
I have been using William Burke & Michael for more than 30 years. They stock a wide range of electrical goods, carpets, beds and furniture with competitive prices and offer a friendly and knowledgeable service. They can compete with any large chain and I, for one prefer to support local shops.